How to Report a Claim

Claims are handled by our in-house specialists, who have significant experience in this field. We promise the best service on the market! Within 24 hours of notification our claims handlers will begin working on your claim. In certain cases CertAsig may decide to appoint a specialist claim adjuster to assess certain aspects of the loss.

In case you need to report a claim, please contact CertAsig head office:
Phone: +40 21 311 91 04 / Fax +40 21 311 50 56, e-mail: daune@certasig.ro

Marine claims:

In case of any event which may result in a claim, we kindly instruct our clients to promptly notify INTERMAR S.R.L. Constanta, who are officially appointed as our marine claims handler.
Contact details :
Phone: + 40 241 638 122 / Fax: + 40 241 638 401
E-mail: office@intermar.ro or intermar@upcmail.ro

Travel Health Insurance Claims :

Please contact our claims handler CORIS Roumanie.
Contact details:
Phone : +40 21 201 90 30 / Fax : +40 21 201 90 40
E-mail : assistance@corisroumanie.ro

Petitions/complaints lodged against the company CERTASIG SA and lodged with the Financial Supervisory Authority last 3 months are total of 1 (one). Their structure can be found by visiting the dedicated page here

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